Penn, Schoen & Berland Associates
How We Do It

How We Do It

MicroTargeting & MicroMessaging

Courtroom Qualitative

Message War Gaming

Executive War Room Simulation

Visual and Concept Combat Testing

Dynamic Tracking

Crisis Management

Corporate Reputation Management

Competitive Brand Positioning

Elite Opinion Management

Brand Identity Research

Influencer Mapping

 

Strategy Development Process

Although our market research methodologies are powerful on their own, many clients retain us to help develop a campaign from start to finish – whether a political campaign, corporate positioning or branding effort, advertising campaign, product launch, or public affairs or corporate social responsibility initiative.  For those market research consulting engagements, we have a structured process:

  1. Discovery and Ignition Session – to set expectations and objectives, and gather relevant background information to inform formulation of the qualitative work.

  2. Qualitative (usually Jury Groups) – to understand the drivers of loyalty and preference, and create a rich set of inputs for the quantitative phase.

  3. Qualitative Read-out and Message Brainstorming – to use the jury group and discovery insights to understand the competition’s best arguments, and create our own best possible marketing messages.

  4. Quantitative Message War Gaming – to determine which marketing messages are the strongest building blocks for winning image, equity, and market share.

  5. War Room Session – to read out the quantitative results and game out different possible strategic approaches.

  6. Concept Combat Testing – to determine quantitatively, with qualitative nuance, which strategic approach is the most effective.

  7. Execution Combat Testing – to determine, once executions are developed, which is most effective, with which audiences.

  8. Dynamic Tracking – to monitor implementation and ensure that changes are made as needed to keep winning.

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